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Are one of your questions below?
Q: I haven't received my order yet. When will it arrive?
A: Waiting for your mala to arrive can be hard - we understand! All orders will receive a tracking number upon shipment. Please allow up to 2 business days for your order to be processed. For more on shipping, read here: Shipping For a free guided meditation on patience ( to listen while you wait for your mala beads!) click: here.

Q: Can you customize certain pieces or are you able to create custom malas? 
A: Unfortunately, at this time, we are not offering any customization services nor are we able to make custom malas. If you are a wholesaler, please contact us at wholesale@malacollective.com as we may be able to do something for you if a certain quantity is ordered. 

Q: I just received my purchase but it doesn't feel right. Am I able to return or exchange it?
A: We want you to find the mala beads you best connect with! Please read about our return/exchange policy here.

Q. I want to purchase a gift, but I'm not sure where to start!
A: Mala Beads are a great gift! Learn more about buying mala beads for someone else: here.

Q: I want to purchase a bracelet, but don't know what size is best for me?
A: Our bracelet sizing is listed under "size + fit" on each bracelet page. The best way to determine your size is to measure a string to your desired length and tie it around your wrist. All bracelets are elastic and each can vary in size as every piece is handmade. 

Q: I want to sell your products! How can I become a Wholesaler?
A: Please send an email to: wholesale@malacollective.com
Please allow up to two business days for a response