Reach out to us at firstname.lastname@example.org
and we will help you return your pieces. We will credit Mala Collective mala beads at a higher dollar amount as we only use real gemstones and crystals. Many malas and bracelets are not made with real gemstones, but instead use plastic and dyed glass. As we cannot ensure they are real gemstones, malas sent to us from other companies will be accepted for a lower credit amount.