Any Mala Collective or Little Buddhi items that have been de-tagged and/or used cannot be returned or exchanged. Items that have not been worn, used or de-tagged can be returned/exchanged within fourteen (14) days of the delivery with the following conditions:
- All merchandise must be unwashed, unworn or unused
- All hangtags must be attached to the product
- Outgoing and return/exchange shipping charges are not refunded.
- We will credit your original method of payment minus the shipping charges. Once your return arrives please allow up to 5 business days for the refund to be processed. You will be notified by email once completed.
- If you are returning a product in which you received a free gift with purchase (eg a crystal or small Buddha) you will be charged the retail value of the free gift. This will be deducted from the amount refunded to you.
- If the price of an item drops within 24 hours of purchase we will provide a refund of the difference to your original payment method if you notify us
- If the price of an item drops within 7 days of purchase we will provide store credit for the difference if you notify us
CANADA and UNITED STATES RETURNS - All returns and exchanges must obtain a shipping label from Mala Collective. Please fill out the form below to initiate the process.
- Note: when returning Meditation Cushions or Little Buddhi the customer is responsible for coordinating their own shipping and paying all charges incurred including duty and taxes.
INTERNATIONAL RETURNS - Please reach out to firstname.lastname@example.org to begin your international return. All international returns are responsible for coordinating their own shipping and paying all charges incurred including duty and taxes.
*We will not accept returns that are sent COD. Items rejected at delivery will be charged the shipping fee.*