The risk of loss for all merchandise ordered on this website passes to you the buyer when the merchandise is delivered to our shipping carrier.  

Please note, we will only accept claims for lost or stolen merchandise if a tracking number is provided. You must select a tracked package method at checkout.

We are not responsible for lost or stolen packages and/or missing items that do not have a tracking number or are in process with the courier or in the case it has been delivered, does not have a signature at delivery point. Our prices are listed in US dollars and do not include taxes and shipping charges.

International shipping takes approximately 4-6 weeks with Canada Post. 

Orders to the US will take approximately 7-10 days via air with Canada Post.

Mala Collective is a division of Mala Imports.

Find a calmer mind, body & spirit with our mala beads

Handmade in Bali • Sustainably Harvested • Fairtrade • Made with Love

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